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Set up emailCustomers keep writing to the address they already know. You forward that address to Rinhelp, and each email arrives as a conversation next to the ones from the chat widget. An owner sets this up…Set up the chat widgetThe chat widget is a chat button that sits on your website. A customer clicks it, asks a question, and gets an answer from Rin or your team. Customers don't need a Rinhelp account.